Environment
Novell GroupWise Gateway - 7.x Gateway for MS Exchange
Novell GroupWise Gateway for MicroSoft Exchange
Novell GroupWise 7 Support Pack 1
Microsoft Outlook 2003
Situation
GroupWise user do not synchronize and populate the Outlook 2003
global address book
Resolution
Reissue Synchronization
1. Go to GroupWise domain/wpgate/exchange directory
2. find two directories wpgate/exchange/DX and
wpgate/exchange/DS
3. rename the files in both of the above directories by adding
old to the name of the file.
Example wpgate/exchange/DS/oldgwds and
wpgate/exchange/DX/oldgwdx
4. Restart the gateway
5. from the gateway interface choose actions | Synchronize
Directories