Environment
Novell Apache 2.0
Novell Tomcat 4.0
Novell GroupWise 7
Novell GroupWise WebAccess 7
Situation
Symptoms:
Icons missing on Novell GroupWise 7 WebAccess login
page.
Error: "String table file not found: css.CssResources".
String table file not found error appears at the top of Novell
GroupWise 7 WebAccess login page.
Novell GroupWise 7 WebAccess language selection page redirects
to company.com/servlet/webacc instead of
company.com/gw/webacc.
Users are still able to successfully login to WebAccess even
though the page displays incorrectly.
Changes:
Upgraded Novell GroupWise WebAccess to version 7.
Resolution
Replace the index.html file in your document root
(sys:\apache2\htdocs) with the index.html file found in the
sys:\tomcat\4\webapps\gw folder.
***This can only be done if the webserver only hosts Novell
GroupWise WebAccess. If it also hosts other services,
replacing the index.html file will cause those services to not
function.
If the webserver hosts other services, then the index.html
file must be modified to redirect WebAccess users to
company.com/gw/webacc instead of company.com/servlet/webacc.
Additional Information
Root Cause:
Novell GroupWise WebAccess version 7 comes with a change to
the redirect url from the language selection page to the login
page. In previous versions of WebAccess, the language
selection page would redirect to company.com/servlet/webacc.
In GroupWise 7 WebAccess this is changed to
company.com/gw/webacc. Thus if the index.html file located in
the web server's document root directory does not get updated to
the version that ships with GroupWise 7, the above errors will
occur as the user gets redirected to company.com/servlet/webacc
instead of company.com/gw/webacc.
The index.html file located in the sys:\tomcat\4\webapps\gw
folder is the correct version to use with Novell GroupWise 7
WebAccess.