can't image from bootcd on Intel DQ965GF Motherboard. CD not recognized

  • 3259119
  • 28-Sep-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Imaging

Situation

Booting from Zen imaging bootcd won't image and doesn't recognize the CD drive for Intel DQ965GF Motherboard current BIOS (CO96510J.86A.5493.2006.1102.1720) Marvell controller

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 1 and later.  The most current Interim release is ZENworks 7 Desktop Management Service Pack 1 Interim Release 4, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support

Additional Information

Pressing alt-f3 shows status, the last few lines of which are:

Hardware probing finished.
There seems to be no floppy disk.
got info from cmdline
OK, that seems to have worked. :-)
OK, that seems to have worked. :-)
OK, that seems to have worked. :-)
OK, that seems to have worked. :-)
Looking for a ZENWorks CD...
OK, that didn't work; see if we can activate another storage device...
No further storage devices found; giving up.
Automatic setup not possible.
setfong linuxrc-16.psfu

The'main' screen has the following on it:

>>> Linuxrc v2.0.46 (Kernel 2.6.16.27-0.7-default)<<<

Could not find the ZENWorks Installation CD.

Activating manual setup program.

OK

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