Cannot modify Email Templates' bodies with iManager 2.6 SP3.

  • 3258672
  • 06-Jul-2007
  • 10-Jun-2013


Novell iManager 2.6
Novell Identity Manager 3.5
Novell Identity Manager 3.0


After applying Service Pack (SP) 3 to iManager 2.6 the e-mail notification templates task in iManager stopped allowing modifications of the body of e-mail notification templates. Existing templates being modified had their bodies erased when trying to modify them during this time as well. Normally changes should be saved by this plugin to allow the administrator to customize existing templates or add new ones.


This is a bug with the shipping IDM 3.5 and 3.0.x plugins when used in combination with iManager 2.6 SP3. Using iManager 2.6 unpatched works properly. The 3.5.1 plugins fix this issue.

Additional Information

If the files are needed before the 3.5.1 plugins are released open a Service Request (SR) with Novell and they can get you the JSP files which will resolve this issue. These files have not been QA'd thoroughly though the 3.5.1 plugins should be so be sure they work as you expect them to in a test environment before trying them in production.