Not able to delete folder in Windows client

  • 3255971
  • 29-May-2007
  • 16-Mar-2012


Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise WebAccess


Not able to delete folder in Windows client
No error is displayed but folder is not removed
Folder name contains punctuation character
IMAP download fails when it accesses one of these folders


The ability to create folders names containing these characters should be removed in GroupWise 7 SP1 WebAccess. A fix is currently being tested to address this. This will not be addressed in GroupWise 6.5

As a solution to delete previously created folders open the Windows Client and select the parent folder of the one you want to delete. In the right pane you will see all the folders - delete the problem folder from this pane by right clicking it and selecting Delete.

Additional Information

It is possible to create folders in WebAccess that contain punctuation characters, though this should not be permitted. This can break IMAP downloads as certain characters are not permitted according to the RFC.

Formerly known as TID# 10099574