Environment
Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise WebAccess
Novell GroupWise 7
Novell GroupWise WebAccess
Situation
Not able to delete folder in Windows client
No error is displayed but folder is not removed
Folder name contains punctuation character
IMAP download fails when it accesses one of these folders
No error is displayed but folder is not removed
Folder name contains punctuation character
IMAP download fails when it accesses one of these folders
Resolution
The ability to create folders names containing these characters
should be removed in GroupWise 7 SP1 WebAccess. A fix is currently
being tested to address this. This will not be addressed in
GroupWise 6.5
As a solution to delete previously created folders open the Windows Client and select the parent folder of the one you want to delete. In the right pane you will see all the folders - delete the problem folder from this pane by right clicking it and selecting Delete.
As a solution to delete previously created folders open the Windows Client and select the parent folder of the one you want to delete. In the right pane you will see all the folders - delete the problem folder from this pane by right clicking it and selecting Delete.
Additional Information
It is possible to create folders in WebAccess that contain
punctuation characters, though this should not be permitted. This
can break IMAP downloads as certain characters are not permitted
according to the RFC.
Formerly known as TID# 10099574
Formerly known as TID# 10099574