Unable to remote control via user object when using MSgina as the primary login

  • 3254022
  • 27-Jun-2007
  • 30-Apr-2012


Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Remote Management


When trying to remote control via the user object in console one, administrators get the Error: "1759: The selected user has not logged in to any workstation"

This happens even though the user actually has logged in and the workstation has authenticated.


The value of"GinaDLL" needs to set to NWGina.dll in the registry key"HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon".

Additional Information

In this case the registry value for "GinaDLL" was incorrectly set to msgina.dll which made it so the registry setting "HKLM\Software\Novell\ZENWorks\CurrentUserDN" value was not getting populated in the registry after user login. This made it so, the Remote Management Agent thought that no user was logged in and did not attempt to populate the IP address in the user's object in NDS. Without this information remote control could not occur via the user object.