Windows 2003 always identified as Windows 2003 R2

  • 3251586
  • 24-Jan-2007
  • 27-Apr-2012

Environment

Novell ZENworks Asset Management 7 - ZAM7

Situation

The Microsoft algorithm for determining the Operating System version has changed. The prior algorithm for recognizing Windows 2003 has been superceded by another that distinguishes between ordinary"unit standard" Windows 2003 and Windows 2003 R2. The collector doesn't yet know how to make that distinction, and refers to all Windows 2003 as R2.

Resolution

Fixed in ZAM 7.0 IR11.
If downloading the Interim Release manually from
https://download.novell.com, the filename is ZAM700SP1IR11.EXE. The Interim releases can also be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 11 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.