wmgrppol.dll is causing the workstation to reboot

  • Document ID:3250350
  • Creation Date:10-May-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks Desktop Management 7 - ZDM7 Desktop Management
Novell ZENworks Desktop Management 6.5 - ZDM6.5 Desktop Management

Situation

Workstation reboots - details show a crash in wmgrppol.dll is causing the reboot.

Resolution

For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at https://download.novell.com

For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at https://download.novell.com/patch/finder