Linux Access Gateway health reporting "Tomcat returning 50x, assuming esp-offline"

  • 3250138
  • 28-Aug-2007
  • 26-Apr-2012


Novell Access Management 3 Access Administration
Novell Access Management 3 Linux Access Gateway
Novell Access Management 3 Linux Novell Identity Server

Novell Access Manager Support Pack 4


Linux Access Gateway (LAG) configured and working fine with the Support Pack 3. After upgrading to the Access Manager 3.0 SP4 build on the LAG, the LAG health screen would show the following status:

Embedded Service Provider Communication -1 configure requests awaiting response. Tomcat returning 50x, assuming esp-offline

Restarting the service provider on the LAG or rebooting the server did not help


This is a cosmetic issue caused by the fact that tomcat has not fully initialised when the health check is performed. The next healthcheck is not performed for another few minutes so the status remains unchanged unless the 'update from server' option is selected to force the update. As soon as a user accesses a protected resource on the LAG, the metadata is exchanged between the LAG and Identity Server and the health screen will also start reporting green.