Accented characters do not appear in remote management prompt

  • 3246912
  • 03-Dec-2007
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

When setting a prompt for remote management actions in a Remote Management policy, in "Message displayed to the user on the managed device before starting remote session", any accented characters, like ç or è are omitted from the message when displayed to the user. So "Garçon" for example is displayed as "Garon".

Resolution

This is fixed in version 10.1 - see KB 7001200 "ZENworks 10 Configuration Management with SP1 (10.1)" which can be found at https://www.novell.com/support

Feedback service temporarily unavailable. For content questions or problems, please contact Support.