Cannot busy search GroupWise Resource from Exchange user using GroupWise Gateway for Microsoft Exchange

  • 3246049
  • 16-Feb-2008
  • 26-Apr-2012

Environment

Products:
Novell GroupWise 7
Novell GroupWise Gateway - 7.x Gateway for MS Exchange
Microsoft Windows Server 2003 Enterprise Edition
Microsoft Windows Server 2003 Standard Edition
Microsoft Windows Server 2000 Enterprise Edition
Microsoft Windows Server 2000 Standard Edition
Microsoft Exchange 2000
Microsoft Exchange 2003
Microsoft Outlook

Situation

Symptoms:
Cannot busy search GroupWise Resource from Exchange user using GroupWise Gateway for Microsoft Exchange
Unable to busy search GroupWise Resource using GroupWise Gateway for Microsoft Exchange
Busy search returns no result when used by an Exchange user doing a busy search on a GroupWise Resource

Resolution

Corrective Actions:
Use exgate.exe file dated later than 24th January 2008 (At the time of writing this TID, this file has not been released to public and can be obtained by opening a Service Request with Novell Technical Services. The Service Request will be refunded/credited if opened only for obtaining the file)