Environment
Novell NetMail 3.1
Novell NetMail 3.52
Few Messaging Servers in the same eDirectory tree serving each
separate containers.
Only one Alias Agent configured to serve all Messaging
Servers.
Situation
Alias Agent stopped working at all, does not populate Internet
Email Address attribute nor Internet mails are accepted.
Alias Agent works only partly for several
containers.
Resolution
If one Alias Agent shall serve several Messaging Servers, it
must have defined in Queue Server and Monitored Queues each NMAP
Agent. In the 3.52 version there is a problem with web admin
interface - Queue Server tab. It is not able to select all NMAP
Agents but one only. This causes Alias Agent works
only for containers served by a selected NMAP
Agent. Use ConsoleOne to add NMAP Agents:
- Start ConsoleOne and view properties of Alias Agent even without proper snapins.
- Go in Other tab
- Expand Novonyx:NMAP Server. There might be one or more NMAP agents visible. Click on Add and add all NMAP Agents from your eDirectory tree
- Repeat the same step with the Queue attribute