java.lang.NullPointerException during Patch Management Configuration on ZCM 10.0.1 on SLES 10 SP1

  • 3239881
  • 21-Jan-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

Using ZCC on ZCM 10.0.1 on SLES 10 support pack 1 to configure Patch Management (10.0.0 is not supported on Linux).
ZCC configuration/subscription download. Make change or accept the defaults and select ok
ERROR:
java.lang.NullPointerException
at
com.patchlink.sapphire.web.pages.vulnerability.subscription.DownloadOptionsSettings.onSaveSettings(DownloadOptionsSettings.java:566)
at
com.novell.zenworks.admin.layout.SettingsPluginTemplate.fireOnSaveEvent(SettingsPluginTemplate.java:317)
at
com.novell.zenworks.admin.layout.SettingsPluginTemplate.applySettings(SettingsPluginTemplate.java:213)
at
com.novell.zenworks.admin.layout.Settings.applyImpl(Settings.java:1035)
at
com.novell.zenworks.admin.layout.Settings.onclick_okAll(Settings.java:971)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1975)
at com.novell.web.controls.WebControl.fireEvent(WebControl.java:1950)
at com.novell.web.controls.Button.raisePostBackEvent(Button.java:417)
at com.novell.web.controls.Page.raisePostBackEvent(Page.java:862)
at com.novell.web.controls.Page.raisePostBackEvents(Page.java:849)
at com.novell.web.controls.Page.internalProcessRequest(Page.java:581)
at com.novell.web.controls.Page.processRequest(Page.java:525)
at
com.novell.zenworks.admin.layout.Index.processRequest(Index.java:516)
at com.novell.web.controls.PageTag.doEndTag(PageTag.java:83)
at org.apache.jsp.jsp.index_jsp._jspService(index_jsp.java:178)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:328)
at
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:315)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at
org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:691)
at
org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:469)
at
org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:364)
at
org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet.java:82)
at com.novell.zenworks.admin.NRMServlet.service(NRMServlet.java:176)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at
com.novell.zenworks.tomcat.ZENRequestValve.invoke(ZENRequestValve.java:1090)
at
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:870)
at
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:685)
at java.lang.Thread.run(Thread.java:595)

Resolution

This is fixed in version 10.0.2 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support