Unable to do free busy search from Exchange to GroupWise

  • 3238701
  • 19-Sep-2007
  • 27-Apr-2012

Environment

Products:
Novell GroupWise 7
Novell GroupWise GateWay for Microsoft Exchange
Microsoft Exchange 2000
Microsoft Exchange 2003

Configuration:
Domain Database on the server running the GroupWise GateWay for Microsoft Exchange

Situation

Symptoms:
Unable to do a free busy search from Exchange to GroupWise

Windows Server Event logs show:
ERROR: "Error occurred when logging on NetWare server.
The system error code is 1312
A specified logon session does not exist. It may already have been terminated" while starting "Microsoft Exchange Router for Novell GroupWise"
ERROR: "Failed to initialize Performance Monitor." while starting"Microsoft Exchange Calendar Connector"

Resolution

Corrective Actions:
1. Click Start | Program | Microsoft Exchange | System Manager
2. Expand Connectors
3. Right Click on "Connector for Novell GroupWise" and click Properties
4. Point the API Gateway Path to \\IPAddressOfGroupWiseGateWayForMicrosoftExchange\C$\PathToDomain\WPGATE\Exchange
5. Modify the Netware account to entries to be a "Windows Domain\UserName"  and type the password for the user. (This is a windows account and not NetWare Account though it says NetWare Account)
6. Click OK