PRU will not apply after upgrade

  • 3232786
  • 15-Jan-2008
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

ERROR:"The PRU you are trying to apply is older than the PRU currently applied."
This problem usually happens when upgrading from ZAM 7 to ZAM 7.5 where the latest 7.0 PRU had been applied prior to the upgrade. Then attempting to apply the latest 7.5 PRU after the upgrade will result in the above error.

Resolution

Fixed in ZENworks Asset Management 7.5 Interim Release 8 or newer

Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com. The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 8 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.