Unable to manage cluster through iManager

  • 3223129
  • 15-Feb-2007
  • 27-Apr-2012

Environment

Novell Open Enterprise Server (Linux based)
Novell Cluster Services

Situation

Symptoms
Error: File Protocol Error occurred: cannot open the NCS version file on the selected cluster. The Cluster software may not be running on this server.
/usr/sbin/namcd[6708]: ldap_initconn: Unable to bind to alternative LDAP servers either.
/usr/sbin/namcd[6708]: ldap_initconn: LDAP bind failed, trying to connect to alternative LDAP
Unable to manage Novell Cluster Services through iManager

Resolution

1. Change the password for the ldap-proxy user to correct password used for the specifies proxy-user in namconfig
2. Restart namcd (rcnamcd restart)
3. Restart openwebm (rcowcimomd restart)

Additional Information

Troubleshooting found that namconfig had a proxy user configured and the password for this proxy-user was set incorrectly.