Environment
Novell GroupWise 7
Novell GroupWise 7 Support Pack 1
GroupWise Outlook Connector
Situation
The GW Outlook Connector doesn't appear in the Add / Remove
Programs section of a Windows workstation. Launching the MSI
just runs the install again and there are no options to
uninstall
Resolution
There are separate installations for the GW connector for
Outlook and the GW7 Windows client. However the files
required to run the GW connector are installed with the GW7 Windows
client. This is because they are necessary to display MAPI
address books in GroupWise.
The GW connector installation only lays down the files
required to run Outlook, creates a mail profile that can be used to
access a GroupWise account through Outlook, and sets some registry
settings. If you think you may want to first install the
files, then follow this by running the GW7 OL connector
installation to create the profile (the files are not layed down by
the connector install in this case). If you have either
installed only the GW connector for Outlook, or the full GW7 client
installation followed by the GW connector install then you will see
the GW connector is installed in the program files and then it can
be uninstalled.
But doing so will not disable Outlook nor remove the connector
files still required by GroupWise. Also, if you install the
GW7 client for Windows and have not installed the GW connector for
Outlook, nothing has been put in place to prevent you from creating
your own profile and running Outlook.
You also need to be aware that the Groupwise client relies on
the "Novell GroupWise" profile to enable MAPI address books, while
the Gw connector uses "Novell GroupWise Connector" profile or one
you have created. They are not fully compatible.
Because of the single sign on feature of GroupWise running both
clients can cause problems because the settings associated with the
first logged on client will be used for the second. When
using the wrong profile things may appear to sort of work but
odd things will happen.