How do you uninstall the GroupWise Outlook Connector?

  • 3205951
  • 01-Nov-2006
  • 27-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise 7 Support Pack 1
GroupWise Outlook Connector

Situation

The GW Outlook Connector doesn't appear in the Add / Remove Programs section of a Windows workstation. Launching the MSI just runs the install again and there are no options to uninstall

Resolution

There are separate installations for the GW connector for Outlook and the GW7 Windows client. However the files required to run the GW connector are installed with the GW7 Windows client. This is because they are necessary to display MAPI address books in GroupWise.
The GW connector installation only lays down the files required to run Outlook, creates a mail profile that can be used to access a GroupWise account through Outlook, and sets some registry settings. If you think you may want to first install the files, then follow this by running the GW7 OL connector installation to create the profile (the files are not layed down by the connector install in this case). If you have either installed only the GW connector for Outlook, or the full GW7 client installation followed by the GW connector install then you will see the GW connector is installed in the program files and then it can be uninstalled.
But doing so will not disable Outlook nor remove the connector files still required by GroupWise. Also, if you install the GW7 client for Windows and have not installed the GW connector for Outlook, nothing has been put in place to prevent you from creating your own profile and running Outlook.
You also need to be aware that the Groupwise client relies on the "Novell GroupWise" profile to enable MAPI address books, while the Gw connector uses "Novell GroupWise Connector" profile or one you have created. They are not fully compatible. Because of the single sign on feature of GroupWise running both clients can cause problems because the settings associated with the first logged on client will be used for the second. When using the wrong profile things may appear to sort of work but odd things will happen.