Unable to image Toshiba Tecra A7-S612 Laptops

  • Document ID:3205567
  • Creation Date:27-Feb-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks Desktop Management 6.5 - ZDM6.5
Novell ZENworks Desktop Management 6.5 - ZDM6.5 Imaging
Novell ZENworks Desktop Management 6.5 - ZDM6.5 PreBoot Services (PXE)
Novell ZENworks Desktop Management 7 - ZDM7
Novell ZENworks Desktop Management 7 - ZDM7 Imaging
Novell ZENworks Desktop Management 7 - ZDM7 PreBoot Services (PXE)

Situation

Unable to image Toshiba Tecra A7-S612 laptop.
Unable to get a DHCP address.

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at Novell Support