Installing Microsoft Office 2007 via NAL

  • 3200406
  • 21-May-2007
  • 30-Apr-2012

Environment

Novell ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2 Desktop Management
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Desktop Management
Novell ZENworks for Desktops 4 - ZfD4 Desktop Management

Situation

Microsoft Office 2007 cannot be installed using an '.msi' file.
After installing Microsoft Office 2007 clicking 'Verify' on the icon causes the screen for 'Repair, Remove, Modify' since an installation is already detected.

Resolution

Refer to Microsoft's documentation for Office 2007:
Microsoft Office 2007 cannot be installed using a single .msi file. The only install option is to use the Setup.exe.
MSI-only install
Description:It is impossible to install 2007 Office release without runningsetup.exe. More than just the .msi file is required to complete an installation.

Setup sequence of events in the 2007 Office system

Unlike previous versions, the 2007 Microsoft Office system is not installed as a single Windows Installer package (MSI file).Instead, a language-neutral core package is combined with one or more language-specific packages to make a complete product. Setup assembles the individual packages and orchestrates a seamless installation. Setup also handles customization and maintenance tasks during and after Office is installed on users' computers.....

Additional Information

ZENworks must work within the bounds of the application being distributed through NAL.
Because of the limitations imposed by the Office 2007 application, ZENworks cannot circumvent the requirement to run the setup.exe, and therefore any 'verify' or 'uninstall' operations will need to be performed via the method determined by the application. (i.e. via the Repair, Remove, Modify interface).
Additionally, both ZENworks and Microsoft Office are functioning as designed in this scenario.