GroupWise Server Abend EIP in TSAFSGW.NLM

  • 3199695
  • 16-Apr-2007
  • 26-Apr-2012

Environment

Novell GroupWise 7.0.1 IR1

Situation

Server abend during backup after applying GroupWise support pack 7.01 IR1
EIP in TSAFSGW.NLM
Running process: BPCD.NLM
Thread Owned by NLM: BPCD.NLM
Page Fault Processor Exception (Error code 00000000)
The CPU encountered a problem executing code in TSAFSGW.NLM. The problem may be in that module or in data passed to that module by a process owned by BPCD.NLM.

Resolution

This issue has been fixed in GroupWise Support Pack 2 Beta hotpatch or TSAFSGW.NLM dated later then 03/06/07
 

Additional Information

Abend log:
Novell Open Enterprise Server, NetWare 6.5
PVER: 6.50.06
Server ISSFS2 halted Monday, February 12, 2007 11:24:05.982 pm
Abend 1 on P00: Server-5.70.06: Page Fault Processor Exception (Error code 00000000)
Registers:
CS = 0008 DS = 0010 ES = 0010 FS = 0010 GS = 0010 SS = 0010
EAX = 00000000 EBX = 97A5EAD1 ECX = 8BB38C58 EDX = 00000000
ESI = 94937180 EDI = 00000000 EBP = 99D207E8 ESP = 99D20784
EIP = 94C8EABF FLAGS = 00010246
94C8EABF 8B7F09 MOV EDI, [EDI+09]=?
EIP in TSAFSGW.NLM at code start +00002ABFh
Access Location: 0x00000009
The violation occurred while processing the following instruction:
94C8EABF 8B7F09 MOV EDI, [EDI+09]
94C8EAC2 85FF TEST EDI, EDI
94C8EAC4 750A JNZ 94C8EAD0
94C8EAC6 BEB1FFFDFF MOV ESI, FFFDFFB1
94C8EACB E99E010000 JMP 94C8EC6E
94C8EAD0 837D1400 CMP [EBP+14], 00000000
94C8EAD4 7420 JZ 94C8EAF6
94C8EAD6 8B45A8 MOV EAX, [EBP-58]
94C8EAD9 0508000000 ADD EAX, 00000008
94C8EADE 50 PUSH EAX
Running process: BPCD.NLM 3 Process
Thread Owned by NLM: BPCD.NLM
Stack pointer: 99D1F8EC
OS Stack limit: 99D18C20
Scheduling priority: 67371008
Wait state: 5050080 Wait on an OLD Semaphore
Stack: --997759CB ?
--97A5EAD1 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000002 (LOADER.NLM|KernelAddressSpace+2)
--94925580 (RPCXDR.NLM|List_rbl+17A0)
--94938620 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--FFFFFFFE ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00090000 ?
--97A5EAD1 ?
--99527A80 ?
--997F7380 ?
--944BAE00 ?
00233F25 (SERVER.NLM|CValidateMappedAddress+11)
--944BAE00 ?
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--99D20A88 ?
--00000327 (LOADER.NLM|KernelAddressSpace+327)
--94AE8368 (NSRLIB.NLM|smsTrace+3CDC)
--99D20810 ?
94C8E7F6 (TSAFSGW.NLM|(Code Start)+27F6)
--94938620 ?
--97A5EAC0 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--997759D7 ?
--997759CB ?
--997759C7 ?
--99D20A94 ?
925F6FEC (SMDR.NLM|NWSMTSScanDataSetBegin+CC)
--94938620 ?
--97A5EAC0 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--997759D7 ?
--997759CB ?
--997759C7 ?
-9854C554 ?
--991B9460 ?
9787E69E ?
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--97A5EAC0 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--997759D7 ?
--997759CB ?
--997759C7 ?
-8BB38C58 (THREADS.NLM|Lib3Globals+38)
--00000246 (LOADER.NLM|KernelAddressSpace+246)
94D227D0 (TSAFS.NLM|tsaKMutexUnlock+40)
--94AFA660 ?
--944BAE00 ?
--00000246 (LOADER.NLM|KernelAddressSpace+246)
--99D20894 ?
--00000046 (LOADER.NLM|KernelAddressSpace+46)
001080C6 (LOADER.NLM|kSpinUnlockRestore+26)
--00000046 (LOADER.NLM|KernelAddressSpace+46)
8BB1C4D6 (THREADS.NLM|UnRegisterForThreadSwitchEvent+726)
--8B1FD000 (SLP.NLM|work_queue_head+5C90)
--00000046 (LOADER.NLM|KernelAddressSpace+46)
--99527A80 ?
--00000246 (LOADER.NLM|KernelAddressSpace+246)
001080C6 (LOADER.NLM|kSpinUnlockRestore+26)
--00000246 (LOADER.NLM|KernelAddressSpace+246)
8BB1BAFB (THREADS.NLM|SetThreadGroupID+257)
-8BB38C58 (THREADS.NLM|Lib3Globals+38)
--00000246 (LOADER.NLM|KernelAddressSpace+246)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--99D208D4 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--997759CB ?
--949386C0 ?
--991B9460 ?
--FB224000 (LOADER.NLM|PAEPageDirBase+4000)
--991B9461 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--99527A80 ?
--997F7380 ?
--991B9460 ?
00233F25 (SERVER.NLM|CValidateMappedAddress+11)
--991B9460 ?
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
8BB1C8AF (THREADS.NLM|LinkTCSToTGCS+5F)
--991B9460 ?
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--944BAE00 ?
--00000246 (LOADER.NLM|KernelAddressSpace+246)
001080C6 (LOADER.NLM|kSpinUnlockRestore+26)
--00000246 (LOADER.NLM|KernelAddressSpace+246)
8BB1BADA (THREADS.NLM|SetThreadGroupID+236)

Additional Information:
The CPU encountered a problem executing code in TSAFSGW.NLM. The problem may be in that module or in data passed to that module by a process owned by BPCD.NLM.
TSAFSGW.NLM GroupWise SMS Target Service Agent (Release version)
Version 7.00.01 November 15, 2006
Code Address: 94C8C000h Length: 00005DFBh
Data Address: 957BE000h Length: 00001848h
GWENN5.NLM GroupWise Engine (release version)
Version 7.00.01 December 14, 2006
Code Address: 958FC000h Length: 004B69B0h
Data Address: 956AA000h Length: 000D58F7h
GWMTA.NLM GroupWise MTA (release version)
Version 7.00.01 December 14, 2006
Code Address: 97501000h Length: 00193EBBh
Data Address: 96746000h Length: 00057227h
TSAFS.NLM SMS - File System Agent for NetWare 6.X
Version 6.52.02 September 4, 2006
Code Address: 94CD6000h Length: 0005E0E2h
Data Address: 95058000h Length: 0000CFF0h
GWIA.NLM GroupWise Internet Agent (release version)
Version 7.00.01 December 14, 2006
Code Address: 97B23000h Length: 0020D38Ah
Data Address: 97153000h Length: 00064FF9h