ZAM Agent Install Failure on Solaris with an error referencing libpthread.so.1

  • 3198555
  • 13-Apr-2007
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

ZAM Agent Install Failure on Solaris with an error referencing libpthread.so.1. Below is part of what you would see within the Collection Client's diagnostic output:
Removing temporary files ... writing sysinfo path to config file starting tscclient with control script /etc/init.d/tscclient starting ZAM tscclient ld.so.1: /opt/zam/bin/tscclient: fatal: libpthread.so.1: version `SUNW_1.2' not found (required by file /opt/zam/bin/tscclient)15920 Killed

Resolution

Fixed in ZENworks Asset Management Interim Release 1 or newer

Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com. The Interim releases can also be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 1 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.