Can't send to GroupWise Nicknames using multiple Internet Domain names

  • 3197170
  • 22-Nov-2006
  • 27-Apr-2012

Environment

Novell GroupWise 7

Situation

Mail sent to a nickname created in a separate post office from the user it is assigned to is rejected when using a different Internet domain name to which the post office is set, if the user is in a post office that has "For incoming mail, recipients are known exclusively by this Internet domain name" checked.

Resolution

This has been reported to development.

Status

Reported to Engineering

Additional Information

If you create a user in a post office that has "For incoming mail, recipients are known exclusively by this Internet domain name" set on the Internet Addressing tab, regardless of where you create a nickname it will pickup that setting by default. So if the nickname is in another post office that doesn't have that set it still won't be able to receive at the other domain names specified in Internet Addressing.
To work around this you need to open the properties of the nickname after it was created and go to the GroupWise Internet Addressing tab and then check the box to override the default Internet Addressing Domain name. You can specify any Internet domain name in your system since they are used for outbound routing and nicknames are for inbound mail. Make sure not to check the box next to "For incoming mail, recipients are known exclusively by this Internet domain name." The nickname will now be able to receive at any Internet domain name.

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