Uninstalling / Reinstalling Novell ZENworks for Servers.

Document ID:3190086
Creation Date:30-Nov-2007
Modified Date:30-Apr-2012
- Micro Focus Products:
  ZENworks Server Management

Environment

Novell ZENworks for Servers 3.0.x.
Novell ZENworks 6.5 Server Management - ZfS65
Novell ZENworks 7 Server Management - ZfS7

Situation

Installing over the top is not successful.
Installing over the top does not change the symptoms.
No DS replica existed on the server during the first install (see KB 10059335 ( https://www.novell.com/support/search.do?cmd=displayKC&docType=kc&externalId=10059335&sliceId=&dialogID=52160313&stateId=1%200%204746841), specifically the Fix statements, item 2).
The NetWare server was not a routing server before the MMS install.
Schema install was successful.
Schema verify fails with a -256 error.
Running \ZFS\SVRMGMT\ENGLISH\SETUP.EXE NO_SCHEMA_CHECK (see KB 10058497 (https://www.novell.com/support/search.do?cmd=displayKC&docType=kc&externalId=10058497&sliceId=&dialogID=52160313&stateId=1%200%204746841)allows the install to complete but does not resolve the symptoms.
Uninstalling / Reinstalling Novell ZENworks for Servers.

Resolution

Follow the Uninstall / Reinstall ZFS On-line Documentation (ZENworks for Servers 3; ZSM 6.5& 7 do not have uninstall documentation).

Two files that should also be deleted is SYS:SYSTEM\ZENWORK.PROPERTIES (Delete the file for a complete re-install of ALL ZENworks components installed on the server. Selective deletion of entries in the ZENWORKS.PROPERTIES will be necessary if not uninstalling/reinstalling ALL ZW components.) and SYS:SYSTEM\MGMTDBS.NCF, especially if the new install will be different than previous installs. If the same workstation is being used for the ZFS install, the registry \HKLM\SOFTWARE\Novell\ZENworks for Servers can also be deleted, along with files and folders in C:\TEMP.

There is the file SYS:SYSTEM\MMSLIC3.BIN. It is not necessary to delete this file if un-installing / re-installing ZFS 3.0.x. If there is any concern, delete it. If cleaning the files off the server, delete it. When ZFS 3.0.2 is installed, this file is necessary for the MMS Site Server to load.

Delete all the ZFS DS objects created automatically during the install and manually after the install before performing the new install. Use admin.root for the reinstalll if installs with admin.root equivalent users have not been successful.

List of ZFS DS objects:

TED/POL

Servername_ZfsUser
Servername Site
Servername Site_Allsp
Server Package [Manually created for TED/POL/INV. ZFD 3.x & 4.x may also have this object. The default name would be the same, but the name can be re-defined by the installer.]
Distributed Server Package [Manually created for TED/POL/INV. ZFS 3.x only.]
Service Location Package [Manually created for TED/POL/INV. ZFD 3.x& 4.x may also have this object. The default name would be the same, but the name can be re-defined by the installer.]
Servername_invDatabase [Created by the install for TED/POL/INV. ZFD 3.x & 4.x may also have this object. Except for the server name, the name would be the same.]
ZFS Database
Distributor_Servername
Subscriber_Servername
Servername_ZenInvService [Created by the install for TED/POL/INV. ZFD 3.x & 4.x may also use this object. The ZFD object should be in a different container than the ZFS object.]
Distribution objects
Server Software Packages

MMS

RBS Roles:

RBS Admin
Segment Administrator
Segment Manager
Segment Monitor
Server Administrator
Server Manager
Server Monitor
Site Database Administrator

Yellow Hard Hat objects:

Servername Site_Alarm
Servername Site_Atlas
Servername Site_Discovery
Servername Site_HSN
Servername Site_Inventory Database Service
Servername Site_MIB
Servername Site_OSAgent
Servername Site_TDBS

$ objects:

Servername_DBAacc
Servername_DBAInvacc
Servername_DBRacc
Servername_DBRInvacc
Servername_DBWacc
Servername_DBWInvacc

Other:

Alarm Manager
Database Object Editor
DB_ADMIN_TOOL
MIB Browser
MIB Compiler
Node Management
Remote Ping
Traffic Management
Unified View
Zfs Maps

A slightly different process would be to uninstall by running the ZFS 3 Site Management Install, select "yes" to uninstall then delete all the ZFS 3 DS objects created automatically during the install and manually after the install before performing the new install. Use admin.root for the re-installl if installs with admin.root equivalent users have not been successful.

Additional Information

Formerly known as TID# 10072445