Environment
Novell GroupWise Internet Agent (GWIA) 7 Support Pack
One
Situation
Cannot select alternate Internet Agent for outbound
SMTP/MIME
Cannot select alternate GWIA for outbound messages under
ConsoneOne | Tools | GroupWise System Operations |
Internet Addressing
Alternate Internet Agent greyed out
Outbound Internet agent greyed out
Resolution
The GWIA must be using the MTP port under the Network address
of the GWIA Properties for this option to be available.
To set GWIA to use the MTP port to communicate with the domain
do the following:
1. Go to ConsoleOne
2. Go to Properties of the GWIA
3. GroupWise Tab
4. Network address
5. Set the MTP port for the GWIA to use to be something other
then 0
See additional information below to configure.
Additional Information
By configuring the Internet Agent to communicate with the MTA
by way of TCP/IP, you can configure an alternate Internet Agent for
a domain, so that if the domain’s primary Internet Agent goes down,
the MTA can fail over to another Internet Agent in your GroupWise
system until the primary Internet Agent is up and running again.
This feature is especially useful in large GroupWise systems with
multiple Internet Agents that handle a lot of Internet
messages.
To Configure this:
Make sure that you have configured the Internet Agents for TCP/IP, as described in Changing the Link Protocol between the Internet Agent and the Message Transfer Agent.
In ConsoleOne, right-click the Domain object, then click .
- Click .
4. In the field, select an Internet Agent as an alternate for
this domain.
5. Click to save your changes.
The MTA always tries to transfer outbound Internet messages to the primary Internet Agent first, so after an outage the primary Internet Agent automatically resumes its normal processing for the domain.
When setting the MTP port for the GWIA please note the
MTP port that all other GroupWise agents on this same server
are set to use. Setting the GWIA MTP port to be the same as
another GroupWise agent on the same server would create a port
conflict.
Set the MTP port for the GWIA to be unique for the server:
7103 is usually not in use by an MTA or POA on the server and in
most cases would be a good choice for this setting.
Note.
Setting in GroupWise for using default routing domains have
also been known to cause this issue of not being able to select an
Alternate Internet Agent.
For additional information on this subject please see
GroupWise documentation at
https://www.novell.com/documentation/gw7/index.html?page=/documentation/gw7/gw7_admin/data/bx7k6hh.html