PFPE Abend when certain VPN client users attempt to establish a connection

  • 3187290
  • 01-Aug-2007
  • 26-Apr-2012

Environment

Novell BorderManager 3.8
Novell NetWare 6.5 Support Pack 6

Situation

A Page Fault Processor Execption abend occurs with the running process AuthGW Server 12 Process when certain VPN Client Users attempt to establish a connection and the connection won't establish

Resolution

Apply the SS206 fix found on the Novell Download page

Additional Information

Information from the abend.log is this:
Novell Open Enterprise Server, NetWare 6.5
PVER: 6.50.06
Server XXXX halted
Abend 1 on P00: Server-5.70.06: Page Fault Processor Exception (Error code 00000002)
Registers:
CS = 0060 DS = 007B ES = 007B FS = 007B GS = 007B SS = 0068
EAX = 00800000 EBX = 00000000 ECX = 00000004 EDX = 9A780400
ESI = 9A1782B4 EDI = 00000000 EBP = 00000005 ESP = 9A780388
EIP = 8E6B4A2F FLAGS = 00010246
8E6B4A2F 8901 MOV [ECX]=?, EAX
EIP in NMAS.NLM at code start +00031A2Fh
Access Location: 0x00000004
The violation occurred while processing the following instruction:
8E6B4A2F 8901 MOV [ECX], EAX
8E6B4A31 8B1A MOV EBX, [EDX]
8E6B4A33 83C304 ADD EBX, 00000004
8E6B4A36 31C0 XOR EAX, EAX
8E6B4A38 891A MOV [EDX], EBX
8E6B4A3A 5B POP EBX
8E6B4A3B C3 RET
8E6B4A3C 8D442000 LEA EAX, [EAX+00]
8E6B4A40 53 PUSH EBX
8E6B4A41 8B542408 MOV EDX, [ESP+08]
Running process: AuthGW Server 12 Process
Thread Owned by NLM: AUTHGW.NLM
Stack pointer: 9A77FF44
OS Stack limit: 9A77C740
Scheduling priority: 67371008
Wait state: 5050030 Blocked on Semaphore
Stack: --00000000 (LOADER.NLM|KernelAddressSpace+0)
8E6AE699 (NMAS.NLM|MAF_PutAttribute+8E69)
--9A780400 ?
--9A1782B4 ?
--00000004 (LOADER.NLM|KernelAddressSpace+4)
--00000046 (LOADER.NLM|KernelAddressSpace+46)
001113C6 (LOADER.NLM|kSpinUnlockRestore+26)
--00000046 (LOADER.NLM|KernelAddressSpace+46)
896B54D6 (THREADS.NLM|UnRegisterForThreadSwitchEvent+726)
--8908B000 ?
--00000046 (LOADER.NLM|KernelAddressSpace+46)
--98161780 ?
--00000246 (LOADER.NLM|KernelAddressSpace+246)
001113C6 (LOADER.NLM|kSpinUnlockRestore+26)
--00000246 (LOADER.NLM|KernelAddressSpace+246)
896B4AFB (THREADS.NLM|SetThreadGroupID+257)
-896D2C58 (THREADS.NLM|Lib3Globals+38)
--00000246 (LOADER.NLM|KernelAddressSpace+246)
--8E8670C0 ?
--8E5A0C20 ?
--8D5D41C0 (IPMGMT.NLM|IsValidIPv4Addr+FA16)
--00000003 (LOADER.NLM|KernelAddressSpace+3)
--0000000A (LOADER.NLM|KernelAddressSpace+A)
--00000004 (LOADER.NLM|KernelAddressSpace+4)
--0000001C (LOADER.NLM|KernelAddressSpace+1C)
--8E61DF00 ?
8E6C66FA ?
--000000F3 (LOADER.NLM|KernelAddressSpace+F3)
8E683992 (NMAS.NLM|NMAS_GetAttribute+D2)
--0000000C (LOADER.NLM|KernelAddressSpace+C)
--9A1782B0 ?
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--0000001C (LOADER.NLM|KernelAddressSpace+1C)
--00000005 (LOADER.NLM|KernelAddressSpace+5)
--9A1782A8 ?
--0000002E (LOADER.NLM|KernelAddressSpace+2E)
--9A735700 ?
--00000005 (LOADER.NLM|KernelAddressSpace+5)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
8E6B2A59 (NMAS.NLM|NMAS_InvokeMechanism+4E9)
--8D627248 ?
--8D627248 ?
--00000004 (LOADER.NLM|KernelAddressSpace+4)
--8E86D208 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--0000002E (LOADER.NLM|KernelAddressSpace+2E)
--9A735700 ?
--0000042E (LOADER.NLM|KernelAddressSpace+42E)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
8E6B2BF0 (NMAS.NLM|NMAS_AuthenticateConnection+60)
--00000005 (LOADER.NLM|KernelAddressSpace+5)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--8E86D208 ?
--0000002E (LOADER.NLM|KernelAddressSpace+2E)
--8E86D208 ?
--9A7806C8 ?
--00000008 (LOADER.NLM|KernelAddressSpace+8)
--965EA0E0 ?
9662E45D (AUTHGW.NLM|AuthClose+218D)
--00000005 (LOADER.NLM|KernelAddressSpace+5)
--0000002E (LOADER.NLM|KernelAddressSpace+2E)
--87CA0310 ?
85F106FF (NSS.NLM|NSSMPK_UnlockNss+1F)
-85F5DD98 (NSS.NLM|NSSMPK_spinlock+0)
--87EC7FC0 ?
--9A78049C ?
85D11929 (MAL.NSS|MalMMCallBack+129)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--8CD44298 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
8420340D (MM.NLM|MM_CompleteMessage+35)
--760801D2 ?
--00000246 (LOADER.NLM|KernelAddressSpace+246)
8420341F (MM.NLM|MM_CompleteMessage+47)
--8CD44298 ?
--46CB3C00 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--000000F2 (LOADER.NLM|KernelAddressSpace+F2)
--8CD44298 ?
8422A30F (MM.NLM|UpdateIOStatsCallback+B3)
--8CD44298 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000002 (LOADER.NLM|KernelAddressSpace+2)
--8CD44298 ?
8420340D (MM.NLM|MM_CompleteMessage+35)
--760801D2 ?
--00000002 (LOADER.NLM|KernelAddressSpace+2)
8420341F (MM.NLM|MM_CompleteMessage+47)
--8CD44298 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000002 (LOADER.NLM|KernelAddressSpace+2)
--8CD44298 ?
8421F066 (MM.NLM|PartitionCallback+42)
--8CD44298 ?
8420340D (MM.NLM|MM_CompleteMessage+35)
--760801D2 ?
--00000002 (LOADER.NLM|KernelAddressSpace+2)
8420341F (MM.NLM|MM_CompleteMessage+47)
Additional Information:
The CPU encountered a problem executing code in NMAS.NLM. The problem may be in that module or in data passed to that module by a process owned by AUTHGW.NLM.

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