Collector not differentiating between USB 1.1 and USB2

Document ID:3179602
Creation Date:15-Nov-2007
Modified Date:27-Apr-2012
- Micro Focus Products:
  ZENworks Asset Management

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

Win32 Collector not differentiating between USB 1.1 and USB2

Resolution

Fixed in ZENWorks 7.5 Asset Management Interim Release 4

Interim Releases can be scheduled to run automatically or can be downloaded manually athttps://download.novell.com. The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 4 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

Fixed in ZENWorks 7 Asset Management Interim Release 14

Each interim release is cumulative. If Interim Release 14 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

Additional Information

The Win32 Collector now recognizes that USB 1.1 and USB 2.0 are compatible with each other, often coexist, and share port jacks on the outside of the case.

Also addedforceioctlusbandforcebiosparalleloptions to the Collector and can be used as a command line for the Collector as an advanced option in an option set or by editing OPTIONS.TXT within the Collecctors \bin directory.

forceioctlusb forces the use of the IOCTL test for USB, and forcebiosparallel forces the BIOS test for parallel ports.

Each bypasses other subtests shown to report ports that have been disabled in BIOS.