Passthrough authentication is not working on a Terminal Server

  • 3175649
  • 22-Jan-2008
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management
Windows 2003 SP2
Citrix Presentation Server 4.5


When a client connects to the Terminal Server, the agent is not automatically logging in to the ZCM server after session login.


This is fixed in version 10.0.3 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at
Check the registry settings for GINA. Note the existing settings prior to making a change in case there is a problem with the change so they can be set back.
After installing the ZCM agent the following registry key needs to changed to allow passthrough authentication: