ERROR: "Can't open this item. The folder is full."

  • Document ID:3164346
  • Creation Date:25-Mar-2008
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      GroupWise

Environment

Products:
Novell GroupWise 7
Microsoft Outlook
Configuration:
Microsoft Outlook being used to access GroupWise 7 using MAPI

Situation

Symptoms:
ERROR: "Can't open this item. The folder is full."
ERROR: "This item cannot be displayed in the Reading Pane. Open the item to read its contents." while opening the mails

Resolution

Corrective Actions:
Recreate the Outlook profile for the user in question