"Services Administration Virtual Office NoClassDefFoundError" in iManager 2.5

  • 3157763
  • 14-Sep-2006
  • 26-Apr-2012

Environment

Novell NetWare 6.5
Novell iManager 2.5

Situation

Error: "Services Administration Virtual Office NoClassDefFoundError" in iManager 2.5
Unavailable tasks show: Services Administration Virtual Office NoClassDefFoundError - com/novell/nps/configManager/SchemeConfig
Unavailable tasks show: Environment Administration Virtual Office com.novell.nps.configManager.ConfigManager.lookupGadget(Ljava/lang/String;)Lcom/novell/nps/configManager/GadgetConfig;

Resolution

Follow the steps below to uninstall the Virtual Office plugin so the unavailable messages do not appear:

1) Delete the VirtualOffice.npm and VOVirtualTeamServices.npm from the Sys:\tomcat\4\webapps\nps\packages directory

2) Delete the Sys:\tomcat\4\webapps\nps\UninstallerData\Uninstall_VirtualOffice directory

3) Delete the Sys:\tomcat\4\webapps\nps\portal\modules\virtualOffice directory

4) Delete the R:\tomcat\4\webapps\nps\WEB-INF\modules\VirtualOffice directory

5) Stop tomcat by typing TC4STOP at the console

6) Start tomcat by typing TOMCAT4 at the console

7) Log back into iManager 2.5 and verify the messages do not show up in the Unavailable Tasks section of the iManager start page.

Additional Information

iManager 2.5 does not support Virtual Office Plugins. Virtual Office 1.2 is administered through iManager 2.02. Virtual Office 1.5 has its own integrated management feature that is not part of iManager.

Formerly known as TID# 10097127
Formerly known as TID# NOVL101529