ERROR: "Failure in SSL startup (891D)" on GWIA screen

  • 3154665
  • 21-Nov-2007
  • 26-Apr-2012

Environment

Products:
Novell GroupWise 6.0
Novell GroupWise 6.5
Novell GroupWise 7.0

Situation

Symptoms:
ERROR: "Failure in SSL startup (891D)" on GWIA screen during startup

Resolution

Corrective Actions:
1. Launch ConsoleOne
2. Connect with the domain ojbect which holds the GWIA object.
3. Right click on GWIA object and select Properties
4. Click GroupWise | SSL Settings
5. Click Set Password and specify the password that was set while creating the private key
6. Click Apply and Close

Additional Information

Root Cause:
Private key password not set correctly in the properties on GWIA object