Error when uninstalling ZCM from Linux

  • 3154634
  • 13-Mar-2008
  • 30-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

When following instructions to remove ZCM from a Linux Primary Server, as seen in section 3.0 Uninstalling Configuration Management in theZENworks 10 Installation Guide the uninstall fails.

ERROR:"AUTHENTICATION_FAILED (2)"

Resolution

This is fixed in version 10.1.1 - see KB 7001406 "ZENworks 10 Configuration Management 10.1.1" which can be found at https://www.novell.com/support

As a workaround, use http instead of https, e.g.,
mono ZENworksUninstall -x -s http://IP_address_of_server

Additional Information

The issue is due to a bug in Mono, which is being addressed separately

If the ununstall still fails, ensure that you can access the server with the specified protocol/port - for example, open a browser and try to accesshttp://IP_address_of_server if you cannot access the server via the browser, then the uninstall will be unable to authenticate.

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