Syncing a Nokia N70 aborts

  • 3154534
  • 11-Aug-2006
  • 26-Apr-2012

Environment

Novell GroupWise 6.5 Support Pack 4
Novell GroupWise 6.5 Support Pack 5
Novell GroupWise 6.5 Support Pack 6
Microsoft Outlook 2000
Nokia PC Sync 6.70.22

Situation

Syncing Nokia N70 aborts. Opening the user's GroupWise account in Outlook works but not the calendar view. On the same PC logging in as a different user GroupWise works fine.

Resolution

The problem user account had tens of thousands of calendar entries. The fix was to create an archive location and set the GroupWise client to archive everything older than 180 days. After the number of calendar items dropped below 4000 or so the Calendar view in Outlook started working as did the Phone sync