Accessing a GroupWise system through the Internet.

  • 3154052
  • 14-Sep-2006
  • 26-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise 6.5
Novell GroupWise Post Office Agent Client/Server Access Mode

Situation

Client redirection of a user fails when connecting through the Internet.
Error 8503 - Unable to open documents on another post office when connecting through the Internet.

Resolution

For a proper client redirection when accessing a mailbox from external (internet) site it is essential to configure on each post office POA | Network Address tab"Proxy Server Address" and"Internet Proxy Client/Server" port.
IMPORTANT ! "Internet Proxy Client/Server" port must not be set to 0. If it is configured with a value 0, POA redirects external client request to internal server IP address which is not reachable from the Internet. The same redirection mechanism applies also for accessing documents from different post offices.

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