iManager: authentication failed in server health monitoring

  • 3153340
  • 19-Feb-2007
  • 27-Apr-2012

Environment

Novell NetWare 6.5
Novell Open Enterprise Server (OES)
Novell iManager
Health Monitor plugin
openWBEM

Situation

When using iManager to monitor the server health to monitor a NetWare server using the "Robust health" (openWBEM) method, authentication fails when trying to log in.
iManager: authentication failed in server health monitoring
Error message: "This user does not have the correct credentials to authenticate to the CIMOM client"

Resolution

The problem is identical to the one encountered with iPrint authentication and so you have to use the same fix as described inTID3110036

Additional Information

On NetWare, openWbem does LDAP authentication using the user's uid (unique ID) rather than cn (common name). Users not created with ConsoleOne or iManager may not have the uniqueID attribute set and openWBEN authentication fails with such users.

Formerly known as TID# 10100095