Environment
Novell GroupWise 7
Novell GroupWise 7 Monitor
Novell GroupWise 7 High Availability (GWHA)
Novell Open Enterprise Server (Linux based)
Novell Open Enterprise Server (OES) Linux Support Pack 1
Novell Open Enterprise Server (OES) Linux Support Pack 2
Novell SUSE Linux Professional 9.2
Novell GroupWise 7 Monitor
Novell GroupWise 7 High Availability (GWHA)
Novell Open Enterprise Server (Linux based)
Novell Open Enterprise Server (OES) Linux Support Pack 1
Novell Open Enterprise Server (OES) Linux Support Pack 2
Novell SUSE Linux Professional 9.2
Situation
Unable to change the Poll cycle for the Linux version of GroupWise
Monitor using the Preferences page
Changing the value for the Poll Cycle on the GroupWise Monitor Preferences pages is rejected
Editing the monitor.xml file to change the value for Poll Cycle is ignored and the previous value is used overwriting the change
Any changes to the Poll Cycle value for a Linux based GroupWise Monitor are ignored and replaced with the previous value
Changing the value for the Poll Cycle on the GroupWise Monitor Preferences pages is rejected
Editing the monitor.xml file to change the value for Poll Cycle is ignored and the previous value is used overwriting the change
Any changes to the Poll Cycle value for a Linux based GroupWise Monitor are ignored and replaced with the previous value
Resolution
This is working as designed and will not be fixed in this version.
Work around
The following steps will change the value for the Poll Cycle displayed on the Preferences page as well as updating the value stored in the monitor.xml file.
1. Startup the Monitor process if it is not already running
grpwise-ma start
2. Connect to the GroupWise Monitor using your browser
http://{server dns name or IP address}:8200
3. Click Options button displayed above the list of monitored agents
4. Change the value displayed for Poll Cycle on this screen
5. Click the Submit button
Work around
The following steps will change the value for the Poll Cycle displayed on the Preferences page as well as updating the value stored in the monitor.xml file.
1. Startup the Monitor process if it is not already running
grpwise-ma start
2. Connect to the GroupWise Monitor using your browser
http://{server dns name or IP address}:8200
3. Click Options button displayed above the list of monitored agents
4. Change the value displayed for Poll Cycle on this screen
5. Click the Submit button
Additional Information
steps to duplicate
1. Connect to a GroupWise Monitor running on a Linux server
http://{server dns name or IP address}:8200
2. Select the Preferences link at the top of the Monitor page
3. Scroll down and change the value for Poll Cycle under the HTTP Settings heading
4. Click Submit
5. The value you set is replaced with the previous value (default is 300)
Alternatively try and change the value in the monitor.xml file
6. Stop the Monitor process if it is running
rcgrpwise-ma stop
7. Edit the file /opt/novell/groupwise/agents/share/monitor.xml
8. Change the value after "HTTP_POLL_CYCLE value=" to a different value
eg: replace 300 with 45
9. Save the changes and exit the editor
10. Start the monitor process
rcgrpwise-ma start
11. Connect to the GroupWise Monitor using a browser
http://{server dns name or IP address}:8200
12. Select the Preferences link at the top of the monitor page
13. The original value is reset for the Poll Cycle
300 not the change to 45
14. Stop the Monitor process
rcgrpwise-ma stop
15. Edit the file /opt/novell/groupwise/agents/share/monitor.xml
16. The edits have been replaced with the previous value
1. Connect to a GroupWise Monitor running on a Linux server
http://{server dns name or IP address}:8200
2. Select the Preferences link at the top of the Monitor page
3. Scroll down and change the value for Poll Cycle under the HTTP Settings heading
4. Click Submit
5. The value you set is replaced with the previous value (default is 300)
Alternatively try and change the value in the monitor.xml file
6. Stop the Monitor process if it is running
rcgrpwise-ma stop
7. Edit the file /opt/novell/groupwise/agents/share/monitor.xml
8. Change the value after "HTTP_POLL_CYCLE value=" to a different value
eg: replace 300 with 45
9. Save the changes and exit the editor
10. Start the monitor process
rcgrpwise-ma start
11. Connect to the GroupWise Monitor using a browser
http://{server dns name or IP address}:8200
12. Select the Preferences link at the top of the monitor page
13. The original value is reset for the Poll Cycle
300 not the change to 45
14. Stop the Monitor process
rcgrpwise-ma stop
15. Edit the file /opt/novell/groupwise/agents/share/monitor.xml
16. The edits have been replaced with the previous value