Howto generate a dump on the Linux Access Gateway

  • 3149182
  • 27-Mar-2007
  • 26-Apr-2012


Novell Access Management 3 Linux Access Gateway


In casesd where the Linux Access Gateway (LAG) fails to respond to any requests, and the ics_dyn daemon does not appear to be running, it may be that one of the LAG services has crashed. Looking at the output of the /etc/init.d/novell-vmc status command will confirm this ... check and see if any of the services are NOT in the running state. If this is the case, there is most likely the need to get a coredump.

You can enable the coredump option in LAG by doing the following:

1) In /etc/init.d/novell-vmc-chroot, uncomment the following line (line no 58)

#ulimit -c unlimited

2) Restart novell-vmc

/etc/init.d/novell-vmc restart

When the problem is duplicated e.g. by applying a change in the UI that appears to fail, look at the files under /chroot/lag. If there is a crash, LAG would have dumped the core as core.

You can send the coredump, config files ( /var/novell/cfgdb/vcdn/config.xml and /var/novell/cfgdb/.current/config.xml) and /var/log/ics_dyn.log to the technical support team in such events and they will diagnose the issue.