Reply Privately (outside discussion) to All (sender and recipient) shows incorrect behavior

  • 3146292
  • 25-Jan-2008
  • 28-May-2012

Environment

Novell GroupWise 6.5
Novell GroupWise 7.0
Novell GroupWise 32 bit Client

Situation

Reply Privately (outside discussion) to All (sender and recipient) shows incorrect behavior
Reply privately to all shows incorrect behavior
Shared folder Owner is not included between the recipients when"Reply privately to all" is used
Only Replies to messages located in shared folders are affected, Reply to a message located in a folder not shared works properly
The shared folder Owner himself/herself is not affected by this issue

Resolution

None, reported to Engineering.
Workaround: Manually edit the recipients when replying to a mail located into a shared folder.

Additional Information

Unknown, currently under investigation.
Steps to Duplicate:

User A share a personal folder "S" with User B and User C, giving them full rights.

User C sends a mail to User A, with User B in CC:

Form: User C
To: User A
CC: User B

All users receive the messages properly.

User A, or User B, move the message to the Shared folder "S".

User B from inside the shared folder "S", right click the message and select "Reply Privately (outside discussion) to All (sender and recipient) and press OK.

The new mail pops up showing:

From: User B
To: User C
CC: User B

If User C does the same, form inside the shared folder, right click the messages and select "Reply Privately (outside discussion) to All (sender and recipient) and press OK.

The new mail pops up showing:

From: User C
To: User C
CC: User B

The User A, who is the shared folder Owner and was the recipient of the Original message, does not appear neither in TO or CC field.

If the User A select the message from inside the shared folder "S" and then right click it choosing "Reply Privately (outside discussion) to All (sender and recipient) and press OK, everything works as expected:

From: User A
To: User C
CC: User B

To make this easier, you can also have the User C to send the following mail:

Form: User C
To: User A; User B

Going through the process you will find the same issue, the Owner of the Shared Folder will not be included in the reply.

Formerly known as TID# 10098372