Environment
Novell
ZENworks 6.5 Desktop Management Support Pack 2 - ZDM6.5 SP2
Application Launcher (NAL)
Novell
ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application
Launcher (NAL)
Novell ZENworks
for Desktops 4 - ZFD4Novell Application Launcher (NAL)
Situation
This is a
limitation of the Microsoft API used to create the shortcut. If the
NAL NT service is running, it is used to create the shortcut, and
it does not have access to the user's mapped drives. In this case,
Microsoft's MFC cannot verify that the path is correct, and
truncates the name.
Long filenames truncated in shortcut
If a windows shortcut is created by NAL that points to a mapped drive, each part of the filename is truncated to 8 characters.
Long filenames truncated in shortcut
If a windows shortcut is created by NAL that points to a mapped drive, each part of the filename is truncated to 8 characters.
For example: a shortcut to X:\thisisalongdirectory\mylongfiles.exe would be created pointing to x:\thisisal\mylongfi.exe
Resolution
The following
workarounds are possible:
1. Manually create the shortcut, and copy it in place
using NAL
2. Use a UNC path
3. Use the directory/file short name, e.g.
x:\thisis~1\mylong~1.exe
Additional Information
Formerly known as TID# 10089341