"Status 404 - /gw/webacc" with WebAccess 7.01

  • 3140528
  • 12-Aug-2006
  • 26-Apr-2012

Environment

Novell GroupWise WebAccess 7
Novell GroupWise WebAccess 7 Service Pack 1
Novell NetWare 6.5

Situation

HTTP Status 404 - /gw/webacc when going to the WebAccess login page at http:// /gw/webacc.
Tomcat was loading correctly on the server and there were no errors on the logger screen. The logger showed the WebAccess Servlet ready for work message, and Apache had loaded correctly. There was an "include "sys:Apache2/conf/GWApache2.conf" directive in the sys:\Apache2\conf\httpd.conf file, so mod_jk was getting loaded correctly as well.

Resolution

This turned out to be a capitalization issue. The "gw" folder under sys:\tomcat\4\webapps was "GW" instead of the lowercase"gw." Changing it's case solved the issue.