Environment
Novell
ZENworks 7 Desktop Management
Novell
ZENworks 7 Handheld Management - ZHM7
Novell
ZENworks 7 Server Management
Third Party
products like VMWare that can mount an .ISO as a CD.
Situation
ERROR:
Unable to install from common source.
Resolution
Workaround is to burn the .ISO and run it as a CD under an operating system that can read the alternative Windows/Unix(31) format used in these ISO files, such as Windows 2003. The other seven ZENWORKS 7.0 ISO files not listed above do not have the problem as they were created using the Joliet format.
ZENWORKS 7 With SP1 ISO files are not affected as they also where created using the Joliet format.
Additional Information
The problem
is if the .ISO file is not Joliet format, the OS/Utility being used
to mount/access the ISO image may not be able to read the long file
name directory entries of the files in the ISO, resulting in what
looks like DOS converted long file names that contain the tilde
character. Extracting files from the ISO under these conditions
will probably retain the incorrectly read file name resulting in 'missing files' when trying to run programs extracted from the
ISO.
ZEN7_Companion1.iso
ZEN7_Companion2.iso
ZEN7_DesktopMgmt.iso
ZEN7_HandheldMgmt.iso
ZEN7_ServerMgmt.iso