Cannot login to ZCC after applying Security Fix KB943485

  • 3135395
  • 25-Jan-2008
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management
Microsoft Windows Server 2003 Enterprise Edition
Microsoft Windows Server 2003 Standard Edition


After applying MS security fix "MS08-002: Vulnerability in LSASS could allow local elevation of privilege" KB 943485, you cannot login to ZCC, the login page just hangs.


The exact cause is unknown, but the workaround is to remove the patch via "add or remove programs". Remember to check the box "show updates" to be able to view the patches. The patch can then be reinstalled, and the problem does not reoccur.