Print out of mail does not contain full recipient list

  • 3127889
  • 18-Mar-2008
  • 27-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise 32bit Client

Situation

Upgraded from GroupWise 6.5
Print out of mail does not contain full recipient list
Only happens in Plain Text mails

Resolution

To get the full distribution list on plain text mails set the following registry value:

HKEY_CURRENT_USER\Software\Novell\GroupWise\Client\Setup

Create a new DWORD:

Printing Truncation (be sure to include the space) with a value of 0 (zero)

This registry key workaround is only available in GroupWise 7 SP1 or later.
Restart the GW client. After this the full recipient list will be printed.

Additional Information

GroupWise development had received a large amount of feedback regarding the fact that GroupWise printed out the entire distribution list in previous versions and that this was often a waste of space, therefore, a decision was made to truncate the distribution list on printouts in GroupWise 7.
GroupWise Bonsai, (the next major release of GroupWise) has added the ability for the end user to control printing the short distribution list or the full distribution list - under Tools | Options. This of course is subject to change since Bonsai is still in the pre-beta stages of development.

Formerly known as TID# 10100895

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