Unable to start eDirectory SNMP agent on a localized Windows 2000/2003 server

  • 3127366
  • 06-Dec-2006
  • 26-Apr-2012

Environment

Novell eDirectory 8.7.3 for Windows

Situation

Unable to start eDirectory SNMP agent on a localized Windows 2000/2003 server
eDirectory SNMP subagent does not ask for authentication

Resolution

The eDirectory SNMP subagent related files are located in the %windir%\System32\nls\English and in the NLS\English directory under the eDirectory installation directory (by default at c:\novell\nds\nls\english\). On localized Windows, the system is looking for these files under %windir%\System32\nls\localization_language and c:\novell\nds\nls\localization_language\ - "localization language" needs to be replaced with the localized language: for example, in case of French, the directories would be %windir%\System32\nls\French and c:\novell\nds\nls\francais\. Therefore the content of the english directories needs to be copied to the localized language directory. In case of french as follows:

The content of %windir%\System32\nls\English needs to be copied to %windir%\System32\nls\French
The content of c:\novell\nds\nls\english\ needs to be copied to c:\novell\nds\nls\francais\

Before you try to start the service, please double check if the"Allow Interact with Desktop" checkbox is enabled on the Windows SNMP Service, so the SNMP Subagent will be able to ask for the password.

After these operations the eDirectory SNMP agent should start fine.

Additional Information

The localization file handling has been improved in eDirectory 8.8, therefore this problem should not happen with eDirectory 8.8.x