Environment
Novell
ZENworks 6.5 Server Management Support Pack 2 - ZSM6.5 SP2 Tiered
Electronic Distribution (TED)
Novell
ZENworks 7 Server Management Support Pack 1 - ZSM7 SP1 Tiered
Electronic Distribution (TED)
Situation
Getting
Orphaned Agent Reply messages on the Distributor from External
Subscribers when they receive Distributions. Distributions actually
work, but fail to report back success messages to the Distributor
because they are viewed as Orphaned Agents
TED:Event
Processing] It appears that this is NOT an external
subscriber.
[TED:Event
Processing] Error while trying to start reply processing. (Error
-601) The object name entered could not be found in the context
specified. Refer to Help for all listings of possible causes and
solutions.
Resolution
For ZSM6.5 SP2: fixed in ZENworks 6.5 Server Management SP2 IR1a Hot Patch 1 found at https://download.novell.com/patch/finder
For ZSM7: Fixed in ZENworks 7 Desktop Management Service Pack 1
Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7
Desktop Management" which can be found at https://www.novell.com/support