Access Manager "Unable to authenticate. Cause/Code: HTTPS hostname wrong"

  • 3092224
  • 27-Feb-2008
  • 26-Apr-2012


Novell Access Management 3 Access Administration
Novell Access Management 3 Linux Novell Identity Server
Novell Access Management 3 Support Pack 2 applied


Access Manager setup created using wildcard certificates on support pack 2 platform. The Base URL of the Novell Identity (IDP) server was defined as

The following self signed certificates was created for the IDP server and assigned to the service

- CN=* :

When accessing the IDP server, user would get the login form. AFter entering their credentials, the user gets the following error:

Unable to authenticate. Cause/Code: HTTPS hostname wrong


Define a certificate (wildcard or not) that matches the baseURL DNS domain such as

- CN=*

Using a certificate with the subject name of CN=* doesn't match the DNS name of the host itself.