Environment
Novell ZENworks 10 Configuration Management
  Situation
 Custom software usage reports for Software File Usage are missing
the File Hours
Active, File Hours
Used, and File
Startup Count columns.  
Resolution
 This is fixed in version 10.0.2 - see TID 3486285"Updates to ZENworks 10 Configuration Management" which can be
found at https://www.novell.com/support