Roaming profiles are not saved on a network location

  • 3085690
  • 13-Mar-2008
  • 30-Apr-2012


Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Desktop Management
Novell ZENworks 10 Configuration Management
Symantec AntiVirus 10.1.x


Roaming profiles were not being saved or uploaded to a network location upon the user logging out the workstation.


The Symantec antivirus client version was 10.1.3. This version of the antivirus was blocking the upload of the Roaming profile. Upgrading to version 10.1.4 fixed the issue and allowed the profiles to be stored on the server.

Additional Information

More information about the Symantec Antivirus client and roaming profiles can be found at Symantecs Enterprise support site by searching for KB 2005042912312448