Software scan crashes collector after applying Interim Release 7

  • 3084496
  • 19-Jul-2006
  • 27-Apr-2012

Environment

Novell ZENworks Asset Management 7 - ZAM7

Situation

The problem is that the collector code will crash (meaning no inventory for the scan) if it finds a file without an extension due to a code change made in patch 7 which addressed an Antispyware recognition issue.  However, it turns out that all of the MS SQL Server fingerprints use a file without an extension to get the edition of that product.

Resolution

Support does have a Field Test File if necessary that can be used until the release of Interim Release 8 for SP1

Status

Reported to Engineering