MSI application does not install properly, but no errors

  • 3074083
  • 10-Oct-2006
  • 30-Apr-2012


Novell ZENworks 6.5 Desktop Management - ZDM6.5 Application Launcher (NAL)
Novell ZENworks 7 Desktop Management - ZDM7 Application Launcher (NAL)


MSI application installed through NAL seems to install properly, but then when the application is run on the workstation, it will return an error specific to the application.
Some MSI applications have a Custom Action that is running in the User Interface (UI) section of the MSI.  NAL by default does not run the UI section of the MSI.


In the Application Object in ConsoleOne, go to the Identification | Icon tab, and set the User Interface Level to FULL.  This will force NAL to run and show the UI section of the MSI.
This is not a defect with NAL, but a limitation of the MSI from the Vendor.


Reported to Engineering