Newly added cluster node does not get updated with ZEN 7 Cluster install/upgrade

  • Document ID:3065442
  • Creation Date:25-Sep-2006
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      Cluster Services
      ZENworks Desktop Management

Environment


Novell ZENworks for Desktops 4.0.1 - ZfD4.0.1 Desktop Management
Novell ZENworks Desktop Management 7 - ZDM7 Desktop Management

Situation

Upgrading a 3 node cluster from 4.01 IR7 to 7.0 SP1 the install fails to copy files to the 3rd node.

After a cluster upgrade inventory doesn't load on the 3rd node.

Resolution

Workaround:
  1. Use a tool to compare the files in SYS:\System and SYS:\Java on node #2 that worked with the file on node #3 that did not, identifying what files were missing from the 3rd node.
  2. Manually copied the files identified from node #2 to node #3.

Additional Information

The 3rd node in the cluster was added after ZENworks was installed and the product was not installed to the node, as a result the install was not copying all the files to the 3rd node.